PRIVACY POLICY

WHAT IS THIS PRIVACY POLICY FOR?

This privacy policy is for the website https://tianimaisiebridal.com/ and is served by Tiani Maisie Bridal. It governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owner. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

THE WEBSITE

This website and its owner take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

This website complies with applicable UK laws and requirements relating to user privacy and data protection.

We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit the website.

PERSONAL INFORMATION WE MAY PROCESS

Personal information that we may process in connection with our services, where relevant, includes:

  • Personal and contact details, such as your full name, email address, telephone number, postal address and wedding venue details.

  • Records of your contact with us, such as via phone, email, social media or if you get in touch with us online using our contact form.

  • Details relating to your wedding or booking, such as your wedding date, venue, number of people requiring services, services booked and relevant preferences.

  • Products and services you have purchased from us, as well as services you have enquired about and associated payment information.

  • Marketing information, including your preferences for receiving communications from us and, where applicable, information about whether you open emails or click on links.

Any information we collect about you will generally come either from yourself, from someone who may have referred you to us, or from our website, advertising or social media platforms.

HOW WE MAY USE YOUR DATA

We use your personal data, including any of the personal data listed above, for the following purposes:

  • Assessing an enquiry for our services, including considering whether or not to offer you the service.

  • Managing any aspect of the service you have booked.

  • To improve the operation of our business.

  • For management and administration of our business operations, including accounting and record keeping.

  • To keep records of our communications with you.

  • For market research and analysis and developing statistics.

  • For direct marketing communications where you have provided consent or where otherwise permitted by law.

  • For email marketing communications to provide you with relevant information, bridal education, beauty advice, news and occasional offers.

  • To provide personalised content and services to you, such as tailoring our products, services and digital customer experience.

  • To develop new products and services and to review and improve current products and services.

  • To comply with legal and regulatory obligations, requirements and guidance.

LEGAL GROUNDS FOR PROCESSING YOUR INFORMATION

We rely on the following legal bases to use your personal data:

1. Where it is needed to provide you with our products or services, such as:

a) Assessing an enquiry for a service, including considering whether or not to offer you the service.

b) Managing services you have purchased from us.

c) All stages and activities relevant to managing the service, including enquiry, administration, booking and communication.

2. Where it is in our legitimate interests to do so, such as:

a) Managing your bookings and services and keeping your records up to date.

b) For management and audit of our business operations, including accounting.

c) To keep records of our communications with you.

d) For market research and analysis and developing statistics.

e) For improving our services, website and customer experience.

f) Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations.

3. To comply with our legal obligations.

4. With your consent

We may rely on your consent for certain activities, including some direct marketing communications. Where we rely on your consent, you have the right to withdraw it at any time.

SHARING YOUR DATA

We may share information with the following third parties for the purposes listed above:

  • Governmental and regulatory bodies where we are legally required to do so, including HMRC and the Information Commissioner's Office.

  • Any other businesses or suppliers that are needed in order to provide our services or operate our business, such as booking systems, payment providers, accountants, website providers, email marketing platforms, cloud storage providers or other outsourcing companies.

  • Third-party service providers who process information on our behalf.

We will only share personal information where there is a legitimate reason to do so and will take reasonable steps to ensure that your information is handled securely.

STORING YOUR DATA

We may use third-party tools to store your personal data and keep your information safe, such as a CRM system, booking system, cloud storage, email marketing software, website hosting platform or other business software, as well as our own devices and data storage systems.

Where third-party providers process personal information on our behalf, we take reasonable steps to ensure that appropriate safeguards are in place.

PROVIDING US WITH YOUR PERSONAL INFORMATION

We may be unable to provide you with certain products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we will make this clear.

You should tell us if any of your personal information changes so that we can update our records.

We may use your telephone number, email address and social media or digital channels to contact you in relation to your enquiry, booking or services, according to your communication and marketing preferences.

You can stop our marketing communications at any time by contacting us using the details below or by following the instructions in the communication.

DATA RETENTION

Unless we explain otherwise to you, we will hold your personal information based on the following criteria:

  • For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations and accounts.

  • For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us.

  • Retention periods in line with legal and regulatory requirements or guidance.

When your personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

YOUR RIGHTS UNDER DATA PROTECTION LAW

Here is a list of the rights that individuals may have under data protection laws. They do not apply in all circumstances, and certain exemptions may apply.

You may have the right to:

  • The right to be informed about the processing of your personal information.

  • The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed.

  • The right to object to processing of your personal information.

  • The right to restrict processing of your personal information.

  • The right to have your personal information erased (the “right to be forgotten”).

  • The right to request access to your personal information and to obtain information about how we process it.

  • The right to move, copy or transfer your personal information (“data portability”) in certain circumstances.

  • Rights in relation to automated decision making where applicable.

  • The right to withdraw consent where processing is based on consent.

  • The right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to certain processing based on legitimate interests.

Individuals can find out if we hold any personal information by making a Subject Access Request (SAR).

If we do hold information about you, we will:

  • Give you a description of it.

  • Tell you why we are holding it.

  • Tell you who it could be disclosed to.

  • Let you have a copy of the information in an intelligible form.

You can contact us using the details below to exercise these rights or make a Subject Access Request.

RIGHT TO COMPLAIN

If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to resolve your concerns.

You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent regulator for data protection.

You can find further information on the ICO website.

CONTACT DETAILS

If you have any questions about this privacy policy or how we process your personal information, please contact:

Tiani Maisie Bridal
Email: info@bytiani.com
Website: https://tianimaisiebridal.com/

Last updated: 25 September 2026